PRIVACY POLICY

OPEFIT respects your privacy and is committed to handling personal information responsibly and transparently.

Website inquiries · Quote requests · Part matching · Wholesale & OEM communications

INFORMATION WE COLLECT

Depending on how you use our website, we may collect information including:

• Name and company name
• Email address and telephone or messaging contact information
• Country, region or shipping destination
• Quote and wholesale inquiry information
• Equipment brand, model, OEM number and part specifications
• Photos, parts lists, diagrams or files submitted through our forms
• Website usage information such as IP address, browser type, device information and pages visited

HOW WE USE INFORMATION

• Respond to inquiries and customer requests
• Identify compatible replacement parts
• Prepare quotations and wholesale pricing
• Process and support orders
• Communicate about product availability, specifications and supply requirements
• Support OEM, custom-manufacturing and private-label projects
• Improve website performance, usability and product information
• Protect our website against fraud, abuse and security threats
• Meet applicable legal, accounting and business obligations

QUOTE & PART MATCH FORMS

When you submit a Request a Quote or Request a Part Match form, the information you provide is used to review your request, identify products, confirm specifications and communicate with you regarding the inquiry. Files and photos submitted through these forms may be reviewed by our sales, technical or supply teams as necessary to respond to your request.

COOKIES & WEBSITE TECHNOLOGIES

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website traffic and improve performance. Some cookies may be provided by third-party services used for analytics, security, hosting or website functionality.

HOW WE SHARE INFORMATION

We do not sell personal information. We may share information with service providers or business partners where reasonably necessary to operate our business, such as:

• Website hosting and technology providers
• Email and communication service providers
• Shipping and logistics providers
• Manufacturing or supply partners involved in fulfilling an OEM or custom requirement
• Professional advisers where necessary
• Government or regulatory authorities where required by law

DATA SECURITY

We use reasonable administrative, technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

DATA RETENTION

We retain information only for as long as reasonably necessary for the purpose for which it was collected, including customer service, order history, quotation records, legal compliance and legitimate business recordkeeping.

YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have rights relating to access, correction, deletion, restriction or objection to certain uses of your personal information. You may contact us to request assistance regarding information you have provided to OPEFIT.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. OPEFIT is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those services separately.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our website, business practices or legal requirements. The latest version published on this page will apply.